Legal

Privacy Policy

Last updated: [Date]

Draft for review. This policy is a starting template and must be checked against how Design With Bloom actually collects and uses data (forms, shop, email marketing, analytics) before publishing. It is not legal advice.

Who we are

Design With Bloom (“we”, “us”, “our”) is a web design studio for beauty and wellness businesses, run by [legal name / company name and number], [registered address]. For any privacy questions, contact us at admin@designwithbloom.co.uk.

We are the data controller for the personal data described in this policy and process it in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

Enquiries: your name, email, business name, website and anything you share when you contact us.
Purchases: your name, email, billing details and order history when you buy a template. Card payments are handled securely by our payment provider ([provider]); we never see or store your full card details.
Template library accounts: your login details and which videos you’ve accessed.
Newsletter: your email address, if you choose to subscribe.
Website usage: anonymous analytics about how our website is used, where you have consented to this.

How we use it

To reply to your enquiry and provide our services (contract / legitimate interests).
To process your order and give you access to your template and video library (contract).
To send our newsletter, only if you’ve opted in (consent). You can unsubscribe at any time.
To meet our legal and accounting obligations (legal obligation).
To improve our website and services (legitimate interests).

Who we share it with

We only share your data with trusted providers who help us run the business, such as our website host, payment provider, email marketing platform and course/video platform ([list providers]). They may only use it to provide their service to us. We never sell your data.

How long we keep it

We keep enquiry data for up to [X] months, and order records for six years for tax purposes. Newsletter data is kept until you unsubscribe.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To make a request, email admin@designwithbloom.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

We use essential cookies to make our website and shop work. Where we use analytics or marketing cookies, we’ll ask for your consent first. [Cookie details to confirm once analytics and shop tools are chosen.]

Changes

We may update this policy from time to time. The latest version will always be on this page.